Important: Due to unprecedented backlogs, Canada Post has suspended its delivery standard guarantees for all products until further notice.

Shipping & Returns

Important: Shipments may be delayed by the Canada Post work disruption.

For updates on the work disruption please visit the Canada Post website.

https://www.canadapost.ca/web/en/comm/list.page?ecid=murl%7cddn%7clr%7c5

SHIPPING

  • All prices are in Canadian dollar.
  • Free Canada Post Expedited shipping with signature within Canada on orders over $85.
  • Orders received are processed within 1- 5 business days.
  • Items will arrive within 2-14 business days, depending on your location.
  • In the event that there is a delay in shipment or a product is temporarily out of stock, we will contact you via email.
  • All orders are shipped via Canada Post.
  • A tracking number will be sent to you via email when your order has been shipped.
  • Wrong address – we are not responsible for the lost of your order if the address provided is incorrect or incomplete.
  • You are responsible for the shipping cost when your order is returned to us due to incorrect or incomplete address.
  • The risk of loss or damage to products shall pass to the buyer upon shipping of the products.
  • Any applicable taxes will be calculated at checkout.
  • We do not offer shipping outside of Canada.

 

SHIPPING METHODS AND COSTS

CANADA

Destination

Shipping Method

Subtotal

Cost

Estimated Delivery Time

All Provinces & Territories

Canada Post Expedited

Under $85

$8.99

2-7 business days

All Provinces & Territories

Canada Post Expedited

$85 or above

Free

2-7 business days

All Provinces & Territories

Canada Post Priority™

Any amount

$25

1-2 business days

 

RETURNS POLICY

  • Please note that we cannot accept returns or exchanges due to the nature of our products and hygienic reasons.
  • For any manufacturer defects, or damaged products occured in shipping, please email info@greenandpure.com or call 604-273-8988 for assistance.
  • Gift cards are non-refundable.
  • In-store pick up items will be held for 120 days only, no refund will be granted.
  • Green and Pure Organic Beauty reserves the right of final decision in case of any dispute.

 

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